Distance Learning FAQs
What is my student number?
Your student number is the same as your AIHA membership number. If you are not an AIHA member, your student number will appear on your product invoice. The invoice contains an account number, which is the same as your student number, and/or your AIHA membership number.
Is my training considered a tax deduction?
The expense of continuing education, when taken to maintain and improve professional skills, may be tax deductible. Please contact your accountant for complete details.
May I purchase the course for a nonmember of AIHA using my membership to qualify for the member price?
Member prices are reserved strictly for members. We would encourage your coworker to consider joining AIHA and to learn more about the many benefits and opportunities of membership.
Can employees in my office also complete the Webcourse/ video/ PDC video/self study?
No. AIHA will only administer the course (i.e., process the final exam, award a certificate of completion, maintain a student record, etc.) for the individual who purchased the course. Others may view the course with explicit permission to use your information--but only the registered individual may complete the course, take the exam, and receive a certificate of completion for CM points and CEUs.
How can I obtain CM points and CEUs?
Complete your Distance Learning Course's final exam and submit it to AIHA for scoring. Upon receiving a satisfactory score, AIHA will return your graded final exam, an answer key, and a certificate of completion with the appropriate CM points and CEUs.
In the event that an unsatisfactory score is received, AIHA will request that you re-review the course materials and complete an alternate final exam before issuing a certificate of completion.
Any courses pending certification or recertification from the American Board of Industrial Hygiene (ABIH) are not guaranteed to receive CM points. Certification and the amount of CM points awarded are at the sole discretion of ABIH.
What continuing education credits are offered?
AIHA is an approved provider for many of the professional licensing boards/agencies. Credits are awarded in accordance with the guidelines set forth by each organization.
All of AIHA's Distance Learning Courses offer you Continuing Education Units and Continuance of Certification credits . Additionally, most courses offer Certification Maintenance points. Courses offer you CM points and CEUs based on approximate contact hours for course completion.
- American Board of Industrial Hygiene awards CM points.
- AIHA has been reviewed and approved as an Authorized Provider by the International Association for Continuing Education and Training, 1620 I Street, NW, Suite 615, Washington, DC 20006. For information on the number of points awarded to students, for successfully completing each course, please review the individual course description online or in the AIHA catalog.
- The Board of Certified Safety Professionals grants COC points for all courses that have been awarded CEUs.
When can I count the points that are awarded?
Only after completing the course and receiving a satisfactory grade on the final exam can CM or CEU points be counted. For example, if you purchase the course in December of 2003 but complete the course in June 2004, your points may be counted for the year 2004.
Where can I apply CM points, COCs and CEUs?
CM points are applicable toward re-certification for CIHs. COCs can be applied towards a CSP certification, and CEUs can be applied toward various professional certificates . Please check with the governing board for your specific certification to see if continuing education units are applicable. CEUs may also be applied towards college education units at universities and colleges that accept CEUs. Please check with your college or university to see if these points are eligible to be transferred.
How do I obtain CM points, COCs and CEUs?
Complete your Distance Learning Course's final exam and submit it online for scoring. Upon receiving a satisfactory score a certificate of completion containing CM points and CEUs will be mailed to you within two to four weeks.
Any courses pending approval for certification or re-certification from the American Board of Industrial Hygiene (ABIH) are not guaranteed to receive CM points. Certification and the amount of CM points awarded are at the sole discretion of ABIH.
What is the DL refund policy?
It is AIHA's policy not to sell or accept returns of partial products; only unused, sealed, or shrink-wrap Distance Learning products may be returned.
If a product is damaged, return all course materials with a copy of the original invoice and an explanation for the return. Claims for incorrect or damaged shipments must be made within 30 calendar days of the ship date and be accompanied by a copy of the invoice.
Products:
- Within 30 calendar days of shipping will be charged a $50.00 restocking fee
- Between 31 and 45 calendar days of shipping will incur a $135.00 restocking fee
- After 45 calendar days, Distance Learning Courses are nonrefundable
Webcourses:
Due to the immediate access nature of our Webcourses, they are not refundable. Once you have completed the enrollment process/your payment has been processed you cannot receive a refund.
TeleWeb Virtual Seminars:
If you have any questions regarding this policy or for additional information on the Distance Learning Program, please feel free to contact us directly at (703) 849-8888
How can I host a DL course?
Information on hosting a DL course 
.
How can I get an extension on my expiration date for my Distance Learning Video, Self- Study, or DVD?
You may download an form for a six month or one year extension. Extensions beyond one year of the original expiration date will not be issued. Please note TeleWeb’s or Webcourses are not eligible for extensions.
Can I transfer my course to another individual?
Course registrations must be placed under the name of the individual planning to complete the course. However, you may transfer a distance learning DVD, Video, or Self Study course to another individual provided:
- The course has not been started/ materials have been submitted
- The time to complete the course has not expired
Please note there is a fee for transferring courses:
- A “course transfer fee” will be assessed to any course registration that is transferred from one individual’s student record to another individuals records – for any reason.
- An additional non member transfer fee will be assessed on any course registration transferred from and AIHA member to a Non Member.
- Webcourses are not transferable.
Complete transfer information and pricing can be found in the Transfer Request Form